From VideoLAN Wiki
Jump to navigation Jump to search

VLC crashes / freezes / BSODs my computer

VLC doesn't do that. Normal apps shouldn't be able to cause issues like these to operating systems.

Culprit is usually bad device driver (for example display adapter driver, soundcard driver, chipset driver, network adapter driver etc.) or broken hardware.

If you still cannot trace out the problem then try resetting VLC Settings by the following procedure:

If you can start VLC, go to Tools -> Preferences and then press Reset Preferences. Save to reset and save VLC settings.

Remember to restart VLC after that to make sure changes are enabled.

If you can't start VLC, go to %appdata% folder and delete vlc folder from there.

This page is part of the informal VLC Support Guide.
Permission is granted to copy, distribute and/or modify this document under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version.