View source for OldFAQ

Answers to some common problems people encounter with VLC. More help is available in the
* [http://www.videolan.org/doc/ Documentation]
* [http://www.videolan.org/doc/faq/en/videolan-faq-en.html FAQ]
* [http://forum.videolan.org/ Forum]


== Problems playing files ==

=== WMV files ===

* The latest versions of WMV video (known as wmv3) are not supported by VLC. However, on some Windows systems they can still be played as VLC will attempt to decode the files using software included with Windows.

=== Real Media files ===

* Realmedia files (.rm, .rpm, etc) are proprietor (ie, copyrighted) file formats, created by RealNetworks. Because of this, VLC can't support them at present.

=== QuickTime Files (.mov) ===

* Mov file doesn't play, but plays ok in QuickTime
** open the url in QuickTime player
** let it decide which datarate is best for your connection
** let it play for a few seconds, then pause it
** open the stream info, copy the url
** open & save that one in VLC 


== Problems converting between file formats ==

=== Missing Audio and/or Video ===

* Certain containers (aka muxers) can only hold certain types of video and audio - look at [http://www.videolan.org/streaming/features.html Streaming features]


== Error Messages ==

Error messages can be viewed by selecting Messages from the View menu

=== main private error: no sout mux module matched "ts" ===

* This can be an error if '''libdvbpsi''' was not installed when vlc was compiled. To fix this error, install libdvbpsi; then re-compile vlc. [http://developers.videolan.org/libdvbpsi/ libdvbpsi]


== Other Problems ==

=== AMR ===

* To use AMR, you'll need to compile vlc and ffmpeg with amr support yourself. This is because the amr license is not compatible with the vlc license.

=== ratDVD ===

* VLC does not support ratDVD

=== I only want one VLC player! ===

* To use the same VLC player for all the media files, go to Settings, Preferences

=== How do I compile VLC? ===

* Look at [http://developers.videolan.org/vlc/ how to compile VLC]. There are pre-compiled (binary / executable) versions [http://www.videolan.org/vlc/ here].