Contact VideoLAN
There are several ways to contact VideoLAN.
Contents
Before contacting VideoLAN
Are you sure you can't answer the question yourself? Please check:
- Documentation;
- The Common Problems checklist.
- Support;
- Ask on the mailing lists for problem using the software Lists;
- Search on the forum;
- Search this wiki.
Sending an e-mail is the best way to contact the team.
For VLC support, please send a mail to vlc@REMOVETHIS@videolan.org
For all non VLC support issues, please send a mail to videolan@REMOVETHIS@videolan.org. Questions relating to VLC support WILL BE IGNORED on videolan@.
Preferred languages are English (for vlc@ and videolan@) and French (for videolan@).
IRC
The IRC channel is also a good way to contact and speak to the team.
Using an IRC client, connect to irc.videolan.org or irc.freenode.net and go on the #videolan channel.
If you are in a location without direct IRC access, please try the Freenode Webchat.
If, for some reason, you really need to send postal mail, please mail to
VideoLAN 18, rue Charcot 75013 Paris France
