Difference between revisions of "Contact VideoLAN"

From VideoLAN Wiki
Jump to navigation Jump to search
 
(5 intermediate revisions by 3 users not shown)
Line 4: Line 4:
 
Are you sure you can't answer the question yourself?
 
Are you sure you can't answer the question yourself?
 
Please check:
 
Please check:
* [[Documentation:Documentation | Documentation]];
+
* [[Documentation:Documentation | Documentation]]
* [http://www.videolan.org/support/ Support];
+
* The [[Common Problems]] checklist
* Ask on the mailing-lists for problem using the software [http://www.videolan.org/support/lists.html Lists];
+
* [https://www.videolan.org/support/ Support]
* Search on the [http://forum.videolan.org forum];
+
* Ask on the mailing lists for problem using the software [https://www.videolan.org/support/lists.html Lists]
 +
* Search on the [https://forum.videolan.org forum]
 
* Search this [[Special:Search|wiki]].
 
* Search this [[Special:Search|wiki]].
  
 
== E-mail ==
 
== E-mail ==
Sending an e-mail is the best way to contact the team.
+
To contact us by e-mail, please use [mailto:videolan@REMOVETHIS@videolan.org videolan@REMOVETHIS@videolan.org] and write in French, German or English.
 
 
For VLC support, please send a mail to [mailto:vlc@REMOVETHIS@videolan.org vlc@REMOVETHIS@videolan.org]
 
 
 
For all '''non VLC support''' issues, please send a mail to [mailto:videolan@REMOVETHIS@videolan.org videolan@REMOVETHIS@videolan.org]. '''Questions relating to VLC support WILL BE IGNORED on videolan@'''.
 
 
 
Preferred languages are English (for vlc@ and videolan@) and French (for videolan@).
 
  
 
== IRC ==
 
== IRC ==
The IRC channel is also a good way to contact and speak to the team.
+
The IRC channel is also a good way to contact and speak with the team.
  
Using an IRC client, connect to [irc://irc.videolan.org irc.videolan.org] or [irc://irc.freenode.net irc.freenode.net] and go on the '''#videolan''' channel.
+
Using an IRC client, connect to [irc://irc.videolan.org irc.videolan.org] or [irc://irc.libera.chat irc.libera.chat] and go on the '''#videolan''' channel.
  
If you are in a location without direct IRC access, please try the [http://webchat.freenode.net/?channels=videolan Freenode Webchat].
+
If you are in a location without direct IRC access, please try the [https://kiwiirc.com/nextclient/#ircs://irc.libera.chat/#videolan KiwiIRC Webchat].
  
 
== Mail ==
 
== Mail ==

Latest revision as of 12:48, 26 May 2021

There are several ways to contact VideoLAN.

Before contacting VideoLAN

Are you sure you can't answer the question yourself? Please check:

E-mail

To contact us by e-mail, please use videolan@REMOVETHIS@videolan.org and write in French, German or English.

IRC

The IRC channel is also a good way to contact and speak with the team.

Using an IRC client, connect to irc.videolan.org or irc.libera.chat and go on the #videolan channel.

If you are in a location without direct IRC access, please try the KiwiIRC Webchat.

Mail

If, for some reason, you really need to send postal mail, please mail to

VideoLAN
18, rue Charcot
75013 Paris
France