Difference between revisions of "Contact VideoLAN"

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There are several means to contact VideoLAN
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There are several ways to contact [[VideoLAN]].
  
 
== Before contacting VideoLAN ==
 
== Before contacting VideoLAN ==
Are you sure you can't answer the question yourself ?
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Are you sure you can't answer the question yourself?
 
Please check:
 
Please check:
* [[Documentation:Documentation | Documentation]];
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* [[Documentation:Documentation | Documentation]]
* [http://www.videolan.org/support/ Support];
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* The [[Common Problems]] checklist
* Ask on the mailing-lists for problem using the software [http://www.videolan.org/support/lists.html Lists] ;
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* [https://www.videolan.org/support/ Support]
* Search on the [http://forum.videolan.org forum];
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* Ask on the mailing lists for problem using the software [https://www.videolan.org/support/lists.html Lists]
* Search this [[Special:Search | wiki]].
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* Search on the [https://forum.videolan.org forum]
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* Search this [[Special:Search|wiki]].
  
== E-Mail ==
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== E-mail ==
The e-mail is the best way to contact the team.
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To contact us by e-mail, please use [mailto:videolan@REMOVETHIS@videolan.org videolan@REMOVETHIS@videolan.org] and write in French, German or English.
  
For VLC support, send a mail to [mailto:vlc@REMOVETHIS@videolan.org vlc@REMOVETHIS@videolan.org]
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== IRC ==
 
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The IRC channel is also a good way to contact and speak with the team.
Please send a mail to  
 
[mailto:videolan@REMOVETHIS@videolan.org videolan@REMOVETHIS@videolan.org].
 
 
 
Preferred languages are English (for vlc@ and videolan@) and French (for videolan@).
 
  
== IRC ==
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Using an IRC client, connect to [irc://irc.videolan.org irc.videolan.org] or [irc://irc.libera.chat irc.libera.chat] and go on the '''#videolan''' channel.
The IRC channel is also a good way to contact and speak to team.
 
  
Connect to [irc://irc.videolan.org irc.videolan.org] or [irc://irc.freenode.net irc.freenode.net] and go on the '''#videolan''' channel.
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If you are in a location without direct IRC access, please try the [https://kiwiirc.com/nextclient/#ircs://irc.libera.chat/#videolan KiwiIRC Webchat].
  
 
== Mail ==
 
== Mail ==
If you really need to send an actual mail, please mail to  
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If, for some reason, you really need to send postal mail, please mail to  
 
<pre><nowiki>
 
<pre><nowiki>
 
VideoLAN
 
VideoLAN

Latest revision as of 12:48, 26 May 2021

There are several ways to contact VideoLAN.

Before contacting VideoLAN

Are you sure you can't answer the question yourself? Please check:

E-mail

To contact us by e-mail, please use videolan@REMOVETHIS@videolan.org and write in French, German or English.

IRC

The IRC channel is also a good way to contact and speak with the team.

Using an IRC client, connect to irc.videolan.org or irc.libera.chat and go on the #videolan channel.

If you are in a location without direct IRC access, please try the KiwiIRC Webchat.

Mail

If, for some reason, you really need to send postal mail, please mail to

VideoLAN
18, rue Charcot
75013 Paris
France