Android Report bugs - Revision history

J-b: /* What you have to do */

2021-07-12T09:41:49Z

What you have to do

← Older revision		Revision as of 09:41, 12 July 2021
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	If you were asked to do this by a developer from [https://forum.videolan.org/ the VideoLAN forum], then please respond with this information in the same thread.		If you were asked to do this by a developer from [https://forum.videolan.org/ the VideoLAN forum], then please respond with this information in the same thread.

	If not, send us this information at '''[mailto:~~videolan.~~android@~~gmail.com~~ videolan.android@~~gmail~~.~~com~~]'''.		If not, send us this information at '''[mailto:android-support@videolan.org android-support@videolan.org]'''.

	However, if you are competent enough, feel free to create a report on the [https://trac.videolan.org/vlc/ VLC bug tracker]. Please note that any tickets which do not follow the standards for bug reporting ''will be closed'' systematically.		However, if you are competent enough, feel free to create a report on the [https://trac.videolan.org/vlc/ VLC bug tracker]. Please note that any tickets which do not follow the standards for bug reporting ''will be closed'' systematically.

DoesItReallyMatter: +:Category:Security

2019-02-11T08:54:45Z

+Category:Security

← Older revision		Revision as of 08:54, 11 February 2019
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	[[Category:Android]]		[[Category:Android]]
			[[Category:Security]]

DoesItReallyMatter: Fix image positioning

2019-02-03T10:07:21Z

Fix image positioning

← Older revision		Revision as of 10:07, 3 February 2019
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	~~[[File:VLC Android Crash.png\|thumb\|right\|VLC for Android has crashed]]~~

	{{See also\|Report bugs}}		{{See also\|Report bugs}}
	{{howto\|report Android bugs}}		{{howto\|report Android bugs}}

			[[File:VLC Android Crash.png\|thumb\|right\|VLC for Android has crashed]]

	=Are you sure it's a ''true'' bug?=		=Are you sure it's a ''true'' bug?=

Corbax at 14:41, 17 March 2017

2017-03-17T14:41:18Z

← Older revision		Revision as of 14:41, 17 March 2017
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	# Ensure VLC is completely closed by force-stopping it in Android settings.		# Ensure VLC is completely closed by force-stopping it in Android settings.
	# Start VLC.		# Start VLC.
	# Go to '''Settings → ~~Developer~~''' ~~(at the very bottom)~~ '''→ Debug logs''', and tap '''Start logging'''.		# Go to '''Settings → Advanced''' '''→ Debug logs''' (at the very bottom), and tap '''Start logging'''.
	# ~~Play~~ the media file in question and/or try to reproduce the issue.		# Go back and play the media file in question and/or try to reproduce the issue.
	# Once you are done playing the file, go back to the '''Debug logs''' screen. You can find the log in this screen. To retrieve it, copy it to the Android clipboard and paste it on a mail for example.		# Once you are done playing the file, go back to the '''Debug logs''' screen. You can find the log in this screen. To retrieve it, copy it to the Android clipboard and paste it on a mail for example.
	# Or dump this log by pressing '''Dump Logcat Log''' and send the generated file by mail.		# Or dump this log by pressing '''Dump Logcat Log''' and send the generated file by mail.

DoesItReallyMatter: See also: Report bugs

2016-11-08T02:43:44Z

Dekans: /* What you have to do */

2016-01-27T11:11:37Z

What you have to do

← Older revision		Revision as of 11:11, 27 January 2016
Line 23:		Line 23:
	If you were asked to do this by a developer from [https://forum.videolan.org/ the VideoLAN forum], then please respond with this information in the same thread.		If you were asked to do this by a developer from [https://forum.videolan.org/ the VideoLAN forum], then please respond with this information in the same thread.

	If not, send us this information at '''[mailto:videolan.android@gmail.com videolan.~~mobile~~@gmail.com]'''.		If not, send us this information at '''[mailto:videolan.android@gmail.com videolan.android@gmail.com]'''.

	However, if you are competent enough, feel free to create a report on the [https://trac.videolan.org/vlc/ VLC bug tracker]. Please note that any tickets which do not follow the standards for bug reporting ''will be closed'' systematically.		However, if you are competent enough, feel free to create a report on the [https://trac.videolan.org/vlc/ VLC bug tracker]. Please note that any tickets which do not follow the standards for bug reporting ''will be closed'' systematically.

Dekans: email address update

2016-01-27T11:11:12Z

email address update

← Older revision		Revision as of 11:11, 27 January 2016
Line 23:		Line 23:
	If you were asked to do this by a developer from [https://forum.videolan.org/ the VideoLAN forum], then please respond with this information in the same thread.		If you were asked to do this by a developer from [https://forum.videolan.org/ the VideoLAN forum], then please respond with this information in the same thread.

	If not, send us this information at '''[mailto:videolan.~~mobile~~@gmail.com videolan.mobile@gmail.com]'''.		If not, send us this information at '''[mailto:videolan.android@gmail.com videolan.mobile@gmail.com]'''.

	However, if you are competent enough, feel free to create a report on the [https://trac.videolan.org/vlc/ VLC bug tracker]. Please note that any tickets which do not follow the standards for bug reporting ''will be closed'' systematically.		However, if you are competent enough, feel free to create a report on the [https://trac.videolan.org/vlc/ VLC bug tracker]. Please note that any tickets which do not follow the standards for bug reporting ''will be closed'' systematically.

Corbax: /* Playback issues where VLC does not crash */

2015-05-19T08:05:40Z

Playback issues where VLC does not crash

← Older revision		Revision as of 08:05, 19 May 2015
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	==Playback issues where VLC does not crash==		==Playback issues where VLC does not crash==
	~~There is two methods~~ to manually create a log file.		If VLC does not crash, you have to manually create a log file.
	~~=====Dump an automatic generated log file=====~~
	~~# Got to '''Preferences → Developer → Dump logcat log'''~~
	~~# Retrieve this to your computer using the file transfer mechanism offered by your device (see ''If VLC for Android crashes'' above)~~

	~~=====Create a more elaborated log file=====~~
	# Ensure VLC is completely closed by force-stopping it in Android settings.		# Ensure VLC is completely closed by force-stopping it in Android settings.
	# Start VLC.		# Start VLC.
	# Go to '''~~Preferences~~ → Developer''' (at the very bottom) '''→ Debug logs''', and tap '''Start logging'''.		# Go to '''Settings → Developer''' (at the very bottom) '''→ Debug logs''', and tap '''Start logging'''.
	# Play the media file in question and/or try to reproduce the issue.		# Play the media file in question and/or try to reproduce the issue.
	# Once you are done playing the file, go back to the '''Debug logs''' screen. You can find the log in this screen. To retrieve it, copy it to the Android clipboard and paste it on a mail for example.		# Once you are done playing the file, go back to the '''Debug logs''' screen. You can find the log in this screen. To retrieve it, copy it to the Android clipboard and paste it on a mail for example.
			# Or dump this log by pressing '''Dump Logcat Log''' and send the generated file by mail.
	# You can also paste it on any [http://pastebin.com/ pastebin] site or however you wish and send us the link.		# You can also paste it on any [http://pastebin.com/ pastebin] site or however you wish and send us the link.
	# Press '''Stop logging''' to end the debugging session and return to normal usage.		# Press '''Stop logging''' to end the debugging session and return to normal usage.

Corbax: /* Playback issues where VLC does not crash */

2014-04-14T10:14:24Z

Playback issues where VLC does not crash

← Older revision		Revision as of 10:14, 14 April 2014
Line 39:		Line 39:

	==Playback issues where VLC does not crash==		==Playback issues where VLC does not crash==
	To create a log file~~, follow~~ this ~~instructions :~~		There is two methods to manually create a log file.
			=====Dump an automatic generated log file=====
			# Got to '''Preferences → Developer → Dump logcat log'''
			# Retrieve this to your computer using the file transfer mechanism offered by your device (see ''If VLC for Android crashes'' above)

			=====Create a more elaborated log file=====
	# Ensure VLC is completely closed by force-stopping it in Android settings.		# Ensure VLC is completely closed by force-stopping it in Android settings.
	# Start VLC.		# Start VLC.

Corbax: /* If VLC for Android crashes */

2014-04-14T10:08:00Z

If VLC for Android crashes

← Older revision		Revision as of 10:08, 14 April 2014
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	Normally, when VLC for Android crashes it will leave behind a '''vlc_logcat_'''''<date and some numbers>'''''.log''' file in your '''SD card's root'''.		Normally, when VLC for Android crashes it will leave behind a '''vlc_logcat_'''''<date and some numbers>'''''.log''' file in your '''SD card's root'''.

	You can then retrieve this to your computer using the file transfer mechanism offered by your ~~phone~~ (e.g. Mass storage, etc). Or, you can use [http://www.openintents.org/en/filemanager OI File Manager] (open source file browser) to view and manipulate the file (e.g. move it to a folder where it's uploadable to PC).		You can then retrieve this to your computer using the file transfer mechanism offered by your device (e.g. Mass storage, etc). Or, you can use [http://www.openintents.org/en/filemanager OI File Manager] (open source file browser) to view and manipulate the file (e.g. move it to a folder where it's uploadable to PC).

	Then, send us this ''vlc_logcat_<...>.log'' file.		Then, send us this ''vlc_logcat_<...>.log'' file.

← Older revision		Revision as of 02:43, 8 November 2016
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	[[File:VLC Android Crash.png\|thumb\|right\|VLC for Android has crashed]]		[[File:VLC Android Crash.png\|thumb\|right\|VLC for Android has crashed]]

			{{See also\|Report bugs}}
	{{howto\|report Android bugs}}		{{howto\|report Android bugs}}